| You, as a patient of Nandra Family Practice (NFP), have certain rights and expectations that will help make your healthcare more effective: You have the right to positive, professional and timely healthcare provided to you by your physician and the staff of NFP. You have the right to receive accurate, easily understood information to assist you in making informed decisions about your healthcare. You have the right to choose your healthcare providers. You have the right to confidentiality of your health information. Please take time to read our HIPAA policies. You have the right to a meaningful process to resolve any issues regarding your healthcare or billing. You have the right to considerate, respectful care without discrimination. There are also expectations upon the patients of NFP: Please follow your physicians instructions. Please cancel/reschedule by giving our staff 24 hours notice. *NFP will charge a fee for non-compliance of this policy. Please inform your physician of all your health related information including all medications you are taking, whether prescribed or over-the-counter. Please bring your medications with you at the time of your initial visit or exam. Please pay your co-pay at the time of service and pay your bill on time. Please provide our staff with the correct demographic information and insurance information. |
Rights and Expectations
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| Nandra Family Practice |
| Committed to caring for your family's health in a positive, professional and timely manner |